North Casino

Our commitment to protecting personal information and data privacy for users.

Privacy Policy

This Privacy Policy describes how North Casino (“the company” or “the platform”) collects, uses, discloses, and protects personal information of users (“you” or “your”) who access the website and related services. This document applies to all visitors and registered users located in Canada (jurisdiction under verification).

By accessing or using the services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, you must discontinue use of the website and services immediately.

Last updated: March 16, 2026 (subject to verification).

1. Information Collected

Personal information is collected only to the extent necessary to operate the services, verify eligibility, administer competitions and tournaments, process prize payments, and maintain website security.

1.1. Personal Identification Data

When you create an account or participate in the services, the following personal information may be collected:

  • Full name
  • Email address
  • Date of birth
  • Physical address
  • Location data (province/territory or equivalent)
  • Phone number (if provided)

This information is used to verify age and location, as regulations (e.g., Canadian) require compliance with eligibility rules for participation in competitions and prize-based activities.

1.2. Competition and Tournament Data

When you enter competitions or tournaments, the following information may be collected:

  • Entry details and timestamps
  • Participation history
  • Prize eligibility status
  • Preferences and selections made during events

1.3. Technical and Usage Data

When you visit the website, the following technical and usage data may be collected automatically:

  • IP address
  • Device type and operating system
  • Browser type and version
  • Pages viewed and time spent on the site
  • Referral source
  • Cookies and similar tracking technologies

This data is used to analyze website performance, detect and prevent fraudulent activity, and support the functioning and improvement of the services.

1.4. Marketing and Communication Preferences

With your consent, information related to marketing and communication preferences may be collected, including:

  • Subscription status for promotional communications
  • Preferred communication channels (such as email or SMS, where applicable)
  • Interaction with marketing materials

You may withdraw consent for marketing communications at any time through account settings or by contacting the company using the details in Section 10.

2. Use of Personal Information

Personal information is processed for the following purposes:

  • Account creation, maintenance, and management
  • Verification of age and location eligibility
  • Administration of competitions and tournaments
  • Facilitation of prize payments through a third-party payout provider
  • Fraud prevention and detection of abuse
  • Maintenance of website security and integrity
  • Evaluation of content relevance and limited personalization
  • Service analytics, performance monitoring, and improvements
  • Compliance with applicable legal and regulatory obligations

Personal information is not used for purposes other than those set out in this Privacy Policy without obtaining explicit consent where required.

Processing of personal data is based on one or more of the following legal grounds:

  • Contractual necessity: to provide the services requested by you, including account access and participation in competitions and tournaments
  • Legal compliance: to satisfy age verification, location restrictions, and regulatory requirements (jurisdiction under verification)
  • Legitimate interests: to prevent fraud, safeguard website security, and improve and manage the services, provided that such interests are balanced against your privacy rights
  • Consent: for marketing communications and the use of non-essential cookies and similar technologies, where consent is required

4. Sharing and Disclosure of Information

Personal information is not sold to third parties. It may be shared in the limited circumstances set out below.

4.1. Third-Party Payout Provider

A third-party payout provider is used to process prize payments and conduct Know Your Customer (KYC) verification. You may be required to provide additional documentation directly to this provider, including:

  • Government-issued passport or identification card
  • Proof of address (such as a utility bill, bank statement, or similar document)

The payout provider acts under its own terms and privacy policies and is responsible for safeguarding personal data during payment processing and related verification.

4.2. Service Providers

Third-party service providers may be engaged to support the operation of the platform, including:

  • Website hosting and maintenance
  • Analytics and performance monitoring
  • Fraud detection and security services
  • Email delivery and communication tools

These providers may access personal information only to the extent necessary to perform contracted services and are contractually required to protect personal data and handle it in accordance with applicable privacy laws.

Personal information may be disclosed when required or permitted by law, including:

  • Compliance with court orders, subpoenas, or other legal processes
  • Protection of the rights, property, or safety of the company, users, or third parties
  • Investigation of suspected fraud, prohibited activities, or security incidents
  • Cooperation with law enforcement agencies or regulatory authorities

5. Data Retention

Personal information is retained only for as long as necessary to achieve the purposes described in this Privacy Policy or as required by applicable law.

  • Account information: retained for the duration of the active account and for a reasonable period afterward to comply with legal, regulatory, and record-keeping obligations
  • Competition and transaction records: retained as necessary for financial reporting, dispute resolution, and compliance with regulatory requirements
  • Technical and usage data: typically retained for a limited period for analytics, security, and operational purposes

At the end of the applicable retention period, personal information is deleted, anonymized, or otherwise handled in accordance with internal data management procedures and applicable law.

6. Your Rights

Under applicable privacy law (jurisdiction under verification), you may have the following rights in relation to your personal information:

  • Access: to request confirmation of whether personal data about you is held and to obtain a copy of such data, subject to legal limitations
  • Correction: to request correction or updating of inaccurate or incomplete personal information
  • Deletion: to request deletion of personal information, subject to applicable legal retention and record-keeping obligations
  • Objection: to object to certain processing activities based on legitimate interests, where such rights are provided by law
  • Withdrawal of consent: to withdraw consent to marketing communications or other optional processing, without affecting the lawfulness of processing carried out before withdrawal
  • Data portability: to request, where technically feasible and required by law, the transfer of certain personal data in a structured, commonly used, and machine-readable format

To exercise any of these rights, use the contact information provided in Section 10. Additional information or verification may be required before a request is processed.

7. Security Measures

Technical and organizational measures are implemented to protect personal information against unauthorized access, disclosure, alteration, or destruction. These measures may include:

  • Encryption of data in transit and at rest, where applicable
  • Access controls and authentication protocols
  • Regular security reviews, audits, and vulnerability assessments
  • Staff training on data protection obligations and procedures
  • Monitoring for suspicious activity and fraud indicators

No method of transmission over the internet or method of electronic storage is fully secure. You are responsible for maintaining the confidentiality of account credentials and for restricting access to devices used to access the services.

8. Cookies and Tracking Technologies

Cookies and similar technologies are used to support website functionality, analyze usage, and present relevant content. Cookies are small text files stored on your device when you access the website.

8.1. Types of Cookies Used

  • Essential cookies: required for basic website operation, security, and access to account features
  • Analytics cookies: used to collect aggregated information about website usage, performance, and user interactions
  • Functional cookies: used to remember choices and preferences, such as language or region
  • Marketing cookies: used, with consent where required, to track interactions with promotional content and communications

Cookie settings may be managed through browser options. If essential cookies are disabled, some features of the website and services may not function properly.

9. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in legal requirements, operational needs, or data processing practices. The “Last updated” date at the beginning of this document indicates the date of the most recent revision.

In the event of material changes, reasonable steps will be taken to provide notice, which may include a prominent notice on the website or direct communication to registered users. Continued use of the services after the effective date of an updated policy constitutes acceptance of the revised Privacy Policy.

10. Contact Information

Questions, concerns, or requests regarding this Privacy Policy or data handling practices should be directed to:

North Casino
Privacy Inquiries

Requests will be addressed within a reasonable timeframe and in accordance with applicable privacy legislation (jurisdiction under verification). For any questions regarding your personal information or this Privacy Policy, consider contacting customer support for further guidance.

11. Jurisdiction and Governing Law

This Privacy Policy is governed by applicable laws (jurisdiction under verification) and laws of the relevant region in which you reside, without giving effect to conflict of law principles. Any disputes arising from or relating to this Privacy Policy or the handling of personal information will be subject to the exclusive jurisdiction of the courts located in the relevant applicable province or territory.